Frequently Asked Questions
Where to Buy?
Product Information
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.
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While we offer most of our products online, we’re proud to be stocked at lots of local organic, health, and specialty food stores too. Stay tuned as we’re working on a more detailed product locator map!
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You can find Eat Wholesome products at any of our verified retailers, including Amazon, Ocado, Well.ca, Spud, Whole Foods (Canada), and lots of local health food stores!
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No. Although our products are plant-based, they are prepared in facilities that handle other brands. As such, we do not hold any of these dietary certifications unless specifically listed on our packaging.
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Unfortunately, we aren’t equipped to handle direct sales. We recommend looking for Eat Wholesome at verified retailers and organic/specialty stores near you!
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Thanks for your interest! We would be thrilled to see our products on your shelves. We work with the following retailers, who can help you out!
UK: Faire.com, CLF Distribution, and Infinity Foods Wholesale
Canada: UNFI Canada (Nationwide) and Purity Life (Nationwide)
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Yes! We have a large range of organic products which are certified by Organic Farmers & Growers (OF&G), an organization that certifies over 1400 farmers and more than 50% of all organic land in the UK.
You can find more information about organic certification and OF&G at their website, at ofgorganic.org.
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Yes! All of our products are completely plant-based and both vegan/vegetarian friendly.
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No. Although we understand that many consumers have allergies or sensitivities to certain ingredients, our products are prepared in facilities that handle other brands. As such, we can not guarantee allergen-free status unless specifically listed on our packaging.
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No. Although our products are plant-based, they are prepared in facilities that handle other brands. As such, we do not hold any of these dietary certifications unless specifically listed on our packaging.
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In accordance with the CEPE Coatings Code of Practice and Council of Europe Resolution AP, we use a non-BPA polyester internal protective coating inside our cans.
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Other than natural methods of preservation like salt and heat, we avoid the use of artificial preservatives. For specific product information, we always recommend customers check our labels.
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No, we do not add salt or sugar to our tinned tomatoes and beans (not including baked beans and soups).
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Unfortunately, the raw/refrigerated varieties of our sauerkraut are only available in the UK, at select retailers.
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Yes! Since our apple cider vinegar is raw and unfiltered, what you’re seeing is called the mother–a natural, living culture of bacteria that helps the fermentation process.
It’s completely safe to consume and is a sign of unpasteurized vinegar. Simply shake well before using, and enjoy!
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No. Our coconut milk is made with just two ingredients–coconut and water, for a rich, creamy flavour!
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No. Our coconut range is produced in Sri Lanka, and we use a strict sourcing system to ensure that monkeys are never used in our coconut harvesting.
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It depends on how severe the dent is. We recommend following the advice of the UK’s Food Standards Agency (FFA), found below.
Product Issues
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We’re sorry to hear that you had an issue with our products! For quality/safety issues, we ask that you reach out to us via our contact form here.
For problems with shipping and delivery, we recommend getting in touch with the retailer, as we don’t sell directly to customers.
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We’re sorry to hear you had an issue with our products! Unfortunately, we don’t handle the processing and shipping of Amazon orders, so customers should get in touch with them directly.
We understand this can be a complicated process with perishable items, so we recommend speaking with an agent through their virtual chat or calling their customer service line.
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We’re sorry to hear this! Because our sauerkraut is full of living cultures, sometimes the fermentation process restarts & causes damage to the jar. To avoid this, our sauerkraut should be refrigerated as soon as possible and kept at a temperature between 2 and 8 degrees Celsius.
About Us
Requests
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Since Eat Wholesome products are found throughout Canada, the UK, and the EU, our small team is spread across those regions to best serve our customers.
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Our products are produced in a variety of countries to bring you the best of each region! In general, our product ranges are made in:
Italy: vinegars, beans and legumes, tomatoes, soups, and oils
Sri Lanka: coconut products (coconut aminos, milk, oil, butter, flour)
Poland: sauerkraut and pickles
China: bean vermicelli
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Thanks for reaching out! You can submit formal requests for donations through our contact form here. Please be sure to include the following information:
Organization name
Charity status and registration number (if applicable)
Type of donation and quantity requested
Project timeline / deadline
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We appreciate your interest! For media and PR inquiries, we ask that you reach out through our contact form here. Please make sure to include the following information:
Name and social media username(s)
Country you’re based in
Type of collaboration / partnership sought
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We appreciate you considering us for your event/team! Unfortunately, we’re unable to accommodate sponsorship requests at this time.